Al Long Website FAQs:

  • Will Al Long Ford be re-opening or will there be a new Ford dealership at its current location?
    • No. The location of the Al Long Ford dealership (8 Mile and Schoenherr) has been permanently closed.  The five local Ford dealers listed below will be servicing this area and assisting all former customers of Al Long Ford.
  • I have a lease from Al Long Ford.  What do I do at the end of the lease?
    • Your lease has been assigned to one of the local Ford dealers listed below.  They will assist you in terminating your current lease and selecting your next vehicle.  For further information please contact one of the dealers listed below or call Ford Credit at (866) 466-6310.
  • Where can I obtain service on the vehicle I purchased from Al Long Ford?
    • Any of the local Ford dealers listed below would be happy to service your vehicle.
  • Is my warranty still valid?
    • If you purchased a new or Quality Checked Certified Pre-Owned vehicle, your original warranty from Ford Motor Company remains unchanged and is valid at any Ford dealer in the United States.  If you purchased a Ford Extended Service Plan (ESP) with your vehicle, this would apply as well.  The local Ford dealers listed below can assist you with any repair under the manufacturers warranty or Ford ESP.
  • Where can I obtain collision repair on my vehicle?
    • The local Ford dealers listed below all operate collision centers and will be happy to assist you.  If you are filing an insurance claim, they will help coordinate repairs with your insurance provider.
  • Where can I purchase genuine Ford or Motorcraft parts?
    • Any of the local Ford dealers listed below will be happy to assist with your retail or wholesale parts purchases.
  • How can I contact Ford Motor Company?
    • For Roadside Assistance please call (800) 241-3673.  For all other inquiries please contact one of the local Ford dealers listed below or call Ford Customer Service at (800) 392-3673.

 

Please Contact:

Bob Maxey Ford
1833 E. Jefferson (Just East of I-375)
Detroit, MI  48207
www.bobmaxey.com
(313) 392-9200

Bob Thibodeau Ford
26333 Van Dyke Ave (Just South of I-696)
Centerline, MI  48015
www.bobthibford.com
(586) 755-2100

Mike Dorian Ford
35900 Gratiot Ave (Just South of Metro Parkway)
Clinton Township, MI  48035
www.dorianford.com
(586) 792-4100

Pat Milliken Ford
9600 Telegraph Road (One Mile South of I-96)
Redford, MI  48239
www.patmillikenford.com
(313) 255-3100

Roy O’Brien Ford
22201 Nine Mile Road (At Mack Ave)
St. Clair Shores, MI  48080
www.royobrien.com
(586) 776-7600